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Tag: etiquette

Hello? Hello? How to Answer the Phone in a Few Easy Steps: Secretarial Training of the 1960s

Today’s post is the second in a series marking Administrative Professionals Week and written by Ketina Taylor (Archivist) and Jenny Sweeney (Education Specialist) of the National Archives at Fort Worth. If you haven’t already seen it, don’t miss yesterday’s post! In the life of the modern secretary, communication is an important part of our daily […]