According to Alexa.com, the internet traffic ranking company, there are only six websites that internet users worldwide visit more often than Wikipedia: Google, Facebook, YouTube, Yahoo!, Blogger.com, and Baidu.com (the leading Chinese language search engine). In the States, it ranks sixth behind Amazon.com. Over the past few years, the National Archives has worked with many of these groups to make our holdings increasingly findable and accessible. Our goal is to meet people where they are online.
This past fall, we took the first step toward building a relationship with the “online encyclopedia that anyone can edit,” Wikipedia. When we first began exploring the idea of a National Archives-Wikipedia relationship, Liam Wyatt put us in touch with the local DC-area Wikipedian community.
Liam Wyatt and David Ferriero at the National Archives
Early in our correspondence, we were encouraged and inspired when Liam wrote that he could “quite confidently say that the potential for collaboration between NARA and the Wikimedia projects are both myriad and hugely valuable – in both directions.”
I couldn’t agree more.
Though many of us have been enthusiastic users of the Free Encyclopedia for years, this was our first foray into turning that enthusiasm into an ongoing relationship. As National Archives staff met with the DC Wikipedians, they explained the Archives’ commitment to the Open Government principles of transparency, participation, and … [ Read all ]
At the National Archives, we’re always trying to think of new ways to make our historical records more accessible to the public. We have only a small fraction of our 10 billion records online, so it’s clear we’ve got to get creative.
It’s vital that we learn how other institutions address this challenge. One approach we’re seeing is for institutions to engage citizens in crowdsourcing or microvolunteering projects. These projects leverage the enthusiasm and willingness of online volunteers to transcribe or geotag historical records online.
Yesterday, we hosted a public program in the McGowan Theater called “Are You In? Citizen Archivists, Crowdsourcing, and Open Government. We heard about three innovative projects:
Artwork, silver, books, religious objects, antiquities, archival documents, and carvings. These are just a few of the types of cultural property that were stolen, looted, seized, forcibly sold, or otherwise lost to the Nazis beginning in the 1930s and continuing through World War II. After the war, documents about this cultural property were scattered across Europe and the United States. Families and researchers have often found it a difficult and expensive challenge to find the records. The 1998 Washington Conference Principles on Nazi-Confiscated Art, the 2000 Vilnius Forum Declaration and the 2009 Terezin Declaration called on the international community to provide greater archival access to these records.
Today, colleagues from five other national archives as well as five national and international research organizations joined me at the National Archives to launch a new international research portal for records related to Nazi-era cultural property. These archival institutions, along with expert national and international organizations, are working together to extend public access to the widely-dispersed records through a single internet portal, which provides access to descriptions and digitized copies of over 2.4 million records by linking researchers to the search interfaces of each participating organization. The portal will enable families to research their losses, provenance researchers to locate important documentation, and historians to study newly accessible materials on the history of this period.
This week, public interest groups, media organizations, government agencies, and citizens celebrate Sunshine Week and the Annual Freedom of Information Day. As part of Sunshine Week the White House has launched a new “Good Government” portal as a resource for citizens. At public events and congressional hearings this week, leadership of the National Archives — including myself — are participating in the dialogue around open government and freedom of information.
At the National Archives, open government is an ongoing commitment to strengthen transparency, participation, and collaboration in order to better serve the American people.
The Office of Government Information Services (OGIS) at the National Archives is an important symbol of both the Obama Administration’s commitment to Open Government and Congress’s vision of a better Freedom of Information Act (FOIA). OGIS serves the American people by providing mediation services to resolve FOIA disputes as well as reviewing agencies’ FOIA policies, procedures, and compliance. Their role is to advocate for the proper administration of the Freedom of Information Act itself.
I’m a big fan of Wikipedia. It’s often the first place I go for information. According to a recent Pew Internet report, I’m also not alone. Forty-two percent of all Americans also turn to Wikipedia for information online.
Every month, almost 80 million people visit Wikipedia and more than 91,000 active contributors have worked on more than 17 million articles in more than 270 languages. Altogether there have been almost 450 million edits!
Wikipedia is an impressive, awe-inspiring resource. In my previous role as Director of the New York Public Libraries, I encouraged staff to contribute to and use Wikipedia. For some librarians and a few archivists — Wikipedia is sometimes not readily embraced. I’ve heard the concerns about accuracy and reliability, but there have been comparative studies that show errors do not appear more frequently in Wikipedia than its printed counterparts. By design, errors can be corrected and neutrality contested. The power lies with you to flag or change content you find incorrect or biased.
On January 22, the National Archives hosted over 90 Wikipedians at WikiXDC, the Washington, D.C. celebration of Wikipedia’s 10th anniversary. This daylong event featured lightening talks, unconference sessions, and behind-the-scene tours of the stacks of the National Archives. During the event, National Archives staff introduced our records and online resources to Wikipedians, and we learned more … [ Read all ]
In his State of the Union address last week, President Barack Obama said, “We can’t win the future with a government of the past.” He called for a reorganization of government to give the people “a government that’s more competent and more efficient.”
At the National Archives, we are meeting the President’s call to action. Charting the Course is our plan for reinventing the National Archives to meet the demands we face in the digital age.
Our plan was developed with the help of over 40 staff members working on the Transformation Launch Team and in consultation with hundreds of National Archives’ staff. It represents the changes we must make to better serve the American people.
How are we going to become more competent and more efficient?
We’re creating a new culture based on common values at the National Archives. We’re restructuring the agency to better serve the American people and the government. And we are living the principles of Open Government — transparency, participation, and collaboration.
The chart below represents the future structure of the National Archives. This is not a “rearrangement of the deck chairs,” but a bold new way of positioning ourselves to face the future.
Federal agencies’ Facebook posts, YouTube videos, blog posts, and tweets… are all of these Federal records?
Increasingly, Federal agencies are using web 2.0 and social media tools to quickly and effectively communicate with the public. These applications, sites, and tools encourage public participation and increase our ability to be more open and transparent.
The informal tone of the content, however, should not be confused with insignificance. Agencies must comply with all records management laws, regulations, and policies when using web 2.0 and social media tools.
The bulletin says that the “principles for analyzing, scheduling, and managing records are based on content and are independent of the medium; where and how an agency creates, uses, or stores information does not affect how agencies identify Federal records.” The following questions are meant to help agencies determine record status:
Is the information unique and not available anywhere else?
Does it contain evidence of the agency’s policies, business, mission, etc.?
Is this tool being used in relation to the agency’s work?
Is use of the tool authorized by the agency?
Is there a business need for the information?
If the answers to any of the questions are yes, then the content is likely … [ Read all ]
Over 20,000 votes by NARA staff on possible budget reductions
Recognition of the important role of citizen archivists
We’ve made a great start, but we have a lot more to do if we are to be well-positioned to meet the challenges we face in the 21st century.
It’s time for us to step out of our comfort zones and rethink how we operate as an agency.
A few months ago, I charged a task force to draft a plan for agency transformation. A draft plan was circulated internally for staff input. I’d like to thank the NARA staff who submitted hundreds of thoughtful comments on the proposed plan. Their insight was indispensable in the development of the final report.
Last week their final report, “A Charter for Change,” was issued to staff. The report outlines a new organizational model for the National Archives. These organizational changes are driven by a set of guiding principles. These are the pillars of how we … [ Read all ]
Recently, I read an article and book by Charlene Li, an expert on social media and former analyst and vice president at Forrester Research. In the book, Open Leadership: How Social Technology Can Transform the Way You Lead, she states that greater openness in organizations is inevitable and is a consequence of the increasing use of social media.
As your customers and employees become more adept at using social and other emerging technologies, they will push you to be more open, urging you to let go in ways in which you may not be comfortable. Your natural inclination may be to fight this trend, to see it as a fad that you hope will fade and simply go away. It won’t. Not only is this trend inevitable, but it also is going to force you and your organization to be more open than you are today.
It’s evident that social media is breaking down barriers to communication and empowering citizens and employees to speak their minds freely. Broadcasting our opinions, views, and expressing our personality, is simple and easy on blogs, Facebook, and Twitter. Li describes this new reality as a “period of fundamental social change akin to the rise of the automobile or the introduction of television.”
Her prescription for managing this new reality is “open leadership,” which means “having the confidence and … [ Read all ]
I would like to congratulate the NARA volunteers of the Civil War Conservation Corps (CWCC) on reaching a significant milestone in the preparation of Civil War Widow’s Certificate pension case files for digitization. On June 2, these dedicated citizen archivists completed preparation of the 50,000th file, sending it on its way to the digital cameras and to easy access by researchers.
CWCC members Peggy Pratt, Mary Lou Cole, and Sue Barnard review case files.
(Photo Courtesy of Earl McDonald, National Archives)
Sixteen years ago, in June 1994, the CWCC was launched with a call for volunteers. The recently deceased Budge Weidman answered the call and shepherded the project from the beginning. The volunteers’ work includes assessing the documents of each pension file for conservation and imaging concerns, identifying and arranging the documents, and abstracting key information to create the database that allows researchers to easily find the records they want. They have become expert in Army organization and pension law in the process, not to mention learning what it was like for widows, children, parents, and siblings of Civil War soldiers to carry on after the fighting ended. The members of the CWCC read hundreds, even thousands, of stories documenting ordinary Americans’ experiences of the Civil War in pension files that have often not been touched in more than 100 years.
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