Until fairly recently, social media has been seen as experimental and outside the realm of the essential work of our agency. Today that is simply no longer the case. Smart use of social media is now mission-critical to our agency. As the agency charged with advising Federal Agencies and the White House on the records implications of the technologies they are using, we must be out in front in our own use of these technologies. And all Federal Agencies and the White House are deep into the social media experience. And using social media channels in our own work, we can work more collaboratively, provide greater transparency for each other and the public, and invite the public to participate in our efforts.
We should understand the sea change that technology has brought to the American public and people around the world. According to a Pew report, 66% of online adults use social media platforms. By effectively engaging with social media tools, we are building and maintaining relevance with the public.
Many staff members at the National Archives have embraced social media–our communications staff is facile, many staff who interact with our user communities have created blogs and are tweeting, and all of our Presidential Libraries have both feet in the social media world. This is not a passing fad or a frivolous use of technology. It … [ Read all ]
On April 1, 1940 over 120,000 census takers fanned out across the United States to begin conducting the 1940 census. Over the next several weeks they would enumerate over 131,000,000 residents of the country from President Franklin D. Roosevelt to families living in the remotest areas of the nation.
Genealogists, social scientists, historians, and others, as well as the staff here at the National Archives, are eagerly awaiting the opportunity to discover what life was like as the country neared the end of the Great Depression. The 1940 census reflects the previous decade with questions intended to track migration and employment during the Depression. For the first time the Bureau of the Census employed sampling when conducting the census. Approximately five percent of the population was asked supplemental questions including ones about military service, the birthplace of parents, and, for women, marital status and the number of children.
On Monday morning, I was pleased to co-host the National Archives’ ceremony along with my friend, Robert Groves, Director of the Census Bureau. Together, we officially opened the 1940 census to the public. For the first time, we released the 3.8 million pages of the census online, which was the largest online release of a single series of digitized records by the National Archives.
Immediately following the release, the online traffic to our website was astounding. Within … [ Read all ]
Many, many years ago when I was shelving books in the MIT Humanities Library I was fortunate to have the benefit of advice from several members of the staff who took an interest in my “career.” One of them was the Science Librarian, Irma Johnson. I got to know Irma well because every summer she would want some portion of her collection shifted to better serve her clientele—and I did the shifting. It was an interesting way to learn the literature of the sciences!
That was the beginning of a 31-year stay in the MIT Libraries during which time I became Irma’s boss and my real learning from her began. She had her finger on the pulse of the needs of her users—mathematicians are heavily dependent upon the literature of the past, similar to historians; materials science was a discipline invented at MIT and heavily dependent on the literatures of many sciences; demanding chemists need access to their literature 24×7; the food and nutrition folks were doing interesting work with freeze-drying that might have library preservation applications, etc. Irma clearly shaped my curiosity about user behavior and my lifelong perspective of looking at everything we do from the user’s viewpoint.
I kept in touch with Irma throughout my career each time thanking her for those early lessons. She passed away in 2010 at the age … [ Read all ]
Almost 100 years ago, Justice Louis Brandeis wrote: “Sunlight is said to be the best disinfectant. If the broad light of day could be let in upon men’s actions, it would purify them as the sun disinfects.”
I like to think that we celebrate Sunshine Week every day at the National Archives. We have a unique role, which we describe as “preserving the past to protect the future.” The beautiful sculptures designed by Robert I. Aitken and chiseled by the Piccarelli Brothers of the Bronx at the Pennsylvania Avenue entrance echo this. “The Past” is represented by an ancient bearded man with a scroll and “The Future is a young women with a book. She sits atop a pedestal inscribed with “The Past is Prologue.” That is the spirit which embodies the function we serve.
It also embodies the Freedom of Information Act which we celebrate this week. FOIA was passed into law by President Lyndon Johnson on the Fourth of July in 1966. Since its passage it has been used by scores of people to learn more about how our government works. In 2010 alone, the government received more than 600,000 requests for records under the FOIA. We are proud to have the original text of the FOIA as it was signed into law in 1966. And we are especially proud to have it … [ Read all ]
On January 10th, I blogged about the “Yes We Scan” petitions proposed by Carl Malamud’s PublicResource.org on the White House’s We The People petition platform. “Yes We Scan” calls for a national strategy, and even a Federal Scanning Commission, to figure out what it would take to digitize the holdings of many federal entities, from the Library of Congress to the Government Printing Office to the Smithsonian Institution.
I have been delighted to see the many ideas discussed in response to that blogpost. I encourage you to keep them coming!
Following that initial post, I worked with the White House Director of New Media, Macon Phillips, and the Director of Online Engagement, Katelyn Sabochik, to set up a conference call, inviting those who voted for the Yes We Scan petition (about 2,500 signers total) to further discuss this important issue and hear your ideas on how to move forward.
Sitting on the call with me were Mike Wash, NARA’s CIO; Pamela Wright, our Chief Digital Access Strategist; and Jill James, our Social Media Manager.
Eighty-five people from all over the country dialed in for the call. Eighteen participants asked questions. I want to thank you for taking the time to call in and to let us know your thoughts.
The topics included questions on everything from the magnitude of the task as hand (fyi … [ Read all ]
In September 2011, the White House launched an online petition web site, We the People, where anyone can post an idea asking the Obama administration to take action on a range of issues, get signatures, and get a response from their government.
It’s an experiment in democracy, which is generating new ideas and improving on old ideas every day. One of those rising ideas is “Yes We Scan.”
Yes We Scan is an effort by the Center for American Progress and Public.Resource.org to promote digitization of all government information in an effort to make it more accessible to the world.
I strongly support this Presidential initiative, which sends a very clear message to Federal agencies about the importance of managing electronic records. Records management must keep up with the technologies used to create records in the Federal government, and the President’s Memorandum underlines the critical nature of this responsibility.
Each agency will be required to report to the Archivist the name of a senior agency official who will supervise an agency-wide evaluation of its records management programs. These evaluations, which are to be completed in 120 days, are to focus on electronic records, including email and social media, as well as those programs that may be deploying or developing cloud-based services.
The President’s memorandum also asks that the National Archives identify opportunities for reforms that would facilitate improved government-wide records management practices. We will begin immediately to coordinate discussions with Federal agencies, interagency groups, and external stakeholders.
My staff and I look forward to working with OMB, the Associate Attorney General, and all agencies to ensure that they comply with the new Memorandum and that we continue a government-wide effort to preserve permanent electronic records that eventually become part of the … [ Read all ]
During the transformation planning process last year, we began using a variety of social media tools to invite staff discussion and participation in transforming the agency. Staff participation has been and continues to be critical in providing new ideas as well as feedback for our transformation initiatives. As we continue to work on transforming the agency, we are carefully investing in new social media tools to sustain and increase staff collaboration and participation.
One of the tools we are preparing to roll out to staff over the first half of 2012 is a tool we are calling the Internal Collaboration Network (ICN). What is it? The ICN is a social business software tool for the staff to more easily communicate and work together. We are using the Jive Social Business software platform to make it happen. Check out this short video that previews how this kind of software is helping NASA today:
Steve Jobs will long be remembered for his entrepreneurial savvy, design intelligence, high standards, and ability to predict the future. The Wall Street Journal called him “the secular prophet.” I will remember him also as Steve Jobs the philosopher. His 2005 Commencement Address at Stanford is among the best I have heard or read—and I have heard and read a lot!
“Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma, which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice, heart and intuition. They somehow already know what you truly want to become.”
The older I get the more I do feel that my time is limited. And I’m trying hard to help people discover and heed their own inner voice, heart and intuition. But most importantly, I am working on tempering my own “noise.” How about you?… [ Read all ]
Teresa Amabile and Steven Kramer have been analyzing 12,000 diary entries created by hundreds of employees in many different organizations in an attempt to understand inner work life: “the conditions that foster positive emotions, strong internal motivation, and favorable perceptions of colleagues and the work itself.” It is about the work, not the “accoutrements.” Meaningful work, clear goals, autonomy, help, and resources are the required elements identified in their new book, The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. “And it depends on showing respect for ideas and the people who create them.”
Their work has revealed that “…people are more creative and productive when they are deeply engaged in the work, when they feel happy, and when they think highly of their projects, coworkers, managers, and organizations.” They were also startled to learn that 95% of the hundreds of managers they surveyed misunderstood the most important source of employee motivation and ranked “supporting progress” least important.
Thinking back over my own career my inner work life has clearly been “joyful” in those situations where I felt good about the work I was doing, had the resources with which to be effective, and the trust of my supervisor to do the work. I still remember going to the best supervisor I ever had with a problem to her expecting … [ Read all ]
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