Archive for the ‘Social Media’ Category

A Tool for Transformation

Written on: November 23, 2011 | 7 Comments

During the transformation planning process last year, we began using a variety of social media tools to invite staff discussion and participation in transforming the agency.  Staff participation has been and continues to be critical in providing new ideas as well as feedback for our transformation initiatives. As we continue to work on transforming the agency, we are carefully investing in new social media tools to sustain and increase staff collaboration and participation.

One of the tools we are preparing to roll out to staff over the first half of 2012 is a tool we are calling the Internal Collaboration Network (ICN).  What is it? The ICN is a social business software tool for the staff to more easily communicate and work together.  We are using the Jive Social Business software platform to make it happen.  Check out this short video that previews how this kind of software is helping NASA today:

 

Although we are at the forefront of federal agencies using a comprehensive social media tool for our work, we are definitely not alone. We surveyed peer organizations, looked at their lessons learned, and discussed social collaboration systems with their staff. Examples of what others are doing include: the Army’s MilBook, NASA’s Spacebook, Defense’s DoDTechipedia, and the Nuclear Regulatory Commission’s Knowledge Center.

These organizations understand the value in using … [ Read all ]

What’s Next?

Written on: October 19, 2011 | 5 Comments

Access to records in this century means digital access. For many people, if it is not online, it doesn’t exist. The use of social media to increase access is the new norm. NARA has been going after innovative tools and projects that increase digital access to our records, including projects that invite public participation. We are developing a Citizen Archivist Dashboard that will encourage the public to pitch in via social media tools on a number of our projects. You will hear about these and more of our projects at next week’s McGowan Forum, “What’s Next in the Social Media Revolution.”

The Forum is also intended to explore issues well beyond our current innovations, and to provide a discussion of what’s next in social media innovation within government and beyond. Our moderator for the evening is Alex Howard, the Government 2.0 correspondent for O’Reilly Media. Alex is @digiphile on Twitter, with over 100,000 followers on that social media platform alone.

Panelists include:

  • Macon Phillips, the White House Director of New Media
  • David Weinberger, senior researcher at the Harvard Berkman Center for Internet and Society
  • Pam Wright, Chief Digital Access Strategist at the National Archives

So come on over to the McGowan Forum Friday night, bring your inquisitive friends, and find out what’s next.

Details:

Friday, November 4, at 7 p.m.
William G. McGowan Theater

Seventh … [ Read all ]

The Wisdom of the Crowd

Written on: August 3, 2011 | 2 Comments

On June 15th we launched our tagging feature on the Online Public Access (OPA) prototype in another “citizen archivist” venture. Convinced that our users know a lot about the records we are stewarding, this is an opportunity to contribute that knowledge. As you search the catalog, you are invited to tag any archival description, person, or organization name records with the keywords or labels that are meaningful to you. We expect that crowdsourcing tagging will enhance the quality of the content and make it easier for people to find what they are looking for.  A description of this new feature can be found on the NARAtions blog, along with a link to the registration page.

In the first month we have had more than 1,000 tags contributed!

Our online contributor “islandlibrarian” recognized Nantucket Island in the description of the series that includes the following document:


User “zarr” added Four Freedoms to this image:


User “sschlang” knows Wisconsin and added Manitowoc, Wisconsin to this image:

Join the crowd and add your tags!… [ Read all ]

GLAMorous

Written on: May 25, 2011 | 2 Comments

According to Alexa.com, the internet traffic ranking company, there are only six websites that internet users worldwide visit more often than Wikipedia: Google, Facebook, YouTube, Yahoo!, Blogger.com, and Baidu.com (the leading Chinese language search engine).  In the States, it ranks sixth behind Amazon.com.   Over the past few years, the National Archives has worked with many of these groups to make our holdings increasingly findable and accessible.  Our goal is to meet people where they are online.

This past fall, we took the first step toward building a relationship with the “online encyclopedia that anyone can edit,” Wikipedia.  When we first began exploring the idea of a National Archives-Wikipedia relationship, Liam Wyatt put us in touch with the local DC-area Wikipedian community.

Liam Wyatt and David Ferriero at the National Archives

Early in our correspondence, we were encouraged and inspired when Liam wrote that he could “quite confidently say that the potential for collaboration between NARA and the Wikimedia projects are both myriad and hugely valuable – in both directions.”

I couldn’t agree more.

Though many of us have been enthusiastic users of the Free Encyclopedia for years, this was our first foray into turning that enthusiasm into an ongoing relationship.  As National Archives staff met with the DC Wikipedians, they explained the Archives’ commitment to the Open Government principles of transparency, participation, and … [ Read all ]

Crowdsourcing and Citizen Archivist Program

Written on: May 19, 2011 | 3 Comments

At the National Archives, we’re always trying to think of new ways to make our historical records more accessible to the public.  We have only a small fraction of our 10 billion records online, so it’s clear we’ve got to get creative.

It’s vital that we learn how other institutions address this challenge.  One approach we’re seeing is for institutions to engage citizens in crowdsourcing or microvolunteering projects.  These projects leverage the enthusiasm and willingness of online volunteers to transcribe or geotag historical records online.

Yesterday, we hosted a public program in the McGowan Theater called “Are You In? Citizen Archivists, Crowdsourcing, and Open Government.  We heard about three innovative projects:

I encourage you to watch the video of the full program below.

Try your hand at these and other types of crowdsourcing projects and let us know what types of projects you would like to see the National Archives develop in the future.… [ Read all ]

Sunshine Week 2011

Written on: March 17, 2011 | 0 Comments

This week, public interest groups, media organizations, government agencies, and citizens celebrate Sunshine Week and the Annual Freedom of Information Day. As part of Sunshine Week the White House has launched a new “Good Government” portal as a resource for citizens. At public events and congressional hearings this week, leadership of the National Archives — including myself — are participating in the dialogue around open government and freedom of information.

At the National Archives, open government is an ongoing commitment to strengthen transparency, participation, and collaboration in order to better serve the American people.

The Office of Government Information Services (OGIS) at the National Archives is an important symbol of both the Obama Administration’s commitment to Open Government and Congress’s vision of a better Freedom of Information Act (FOIA). OGIS serves the American people by providing mediation services to resolve FOIA disputes as well as reviewing agencies’ FOIA policies, procedures, and compliance. Their role is to advocate for the proper administration of the Freedom of Information Act itself.

For Sunshine Week, I encourage you to read the recently released OGIS report, “The First Year: Building Bridges Between FOIA Requesters and Federal Agencies,” as well as check out the Department of Justice’s new FOIA website.

ogis-report

Sunshine Week is also an opportunity to discuss the improvements we’ve made in your ability to access the … [ Read all ]

Celebrating 10 Years of Wikipedia

Written on: March 15, 2011 | 11 Comments

I’m a big fan of Wikipedia. It’s often the first place I go for information. According to a recent Pew Internet report, I’m also not alone. Forty-two percent of all Americans also turn to Wikipedia for information online.

Every month, almost 80 million people visit Wikipedia and more than 91,000 active contributors have worked on more than 17 million articles in more than 270 languages. Altogether there have been almost 450 million edits!

Wikipedia is an impressive, awe-inspiring resource. In my previous role as Director of the New York Public Libraries, I encouraged staff to contribute to and use Wikipedia. For some librarians and a few archivists — Wikipedia is sometimes not readily embraced. I’ve heard the concerns about accuracy and reliability, but there have been comparative studies that show errors do not appear more frequently in Wikipedia than its printed counterparts. By design, errors can be corrected and neutrality contested. The power lies with you to flag or change content you find incorrect or biased.

On January 22, the National Archives hosted over 90 Wikipedians at WikiXDC, the Washington, D.C. celebration of Wikipedia’s 10th anniversary. This daylong event featured lightening talks, unconference sessions, and behind-the-scene tours of the stacks of the National Archives.  During the event, National Archives staff introduced our records and online resources to Wikipedians, and we learned more … [ Read all ]

Change You Can See and Experience

Written on: December 20, 2010 | 9 Comments

Change is not easy, but NARA staff members are doing it with enthusiam and we are seeing the results.

Wireless internet is now available for researchers who use our Washington, DC and College Park, MD facilities. This service is free and available to registered researchers.

On Monday, we launched the redesigned Archives.gov. With your help, we have made it easier for researchers, veterans, teachers, and visitors to find the information they are looking for. This summer, you voted and we listened.

archivesgov-redesign

The Redesigned Archives.gov

Later this month, we will launch Online Public Access, a prototype for a new search and display in the research section of Archives.gov. We want to encourage you to experience the new search interface and send your feedback to search@nara.gov.

online-public-access

Coming Soon: Online Public Access

This month, we will also release the first National Archives’ mobile application called “Today’s Document,” based on the popular feature on Archives.gov.

todays-document-mobile-app

Also Coming Soon: Today’s Document Mobile App

And in January, NARA staff will begin to use an internal collaboration platform. This platform will use social-media based software to enable staff to better communicate, collaborate, and build communities.

We will see even more changes in this coming year.

Our Transformation Launch Team is engaging staff in an agency-wide reorganization and an identifcation of core values. The team is also working on substantial … [ Read all ]

History Through the Camera Lens

Written on: December 3, 2010 | 2 Comments

Earlier this fall, I was struck by the photograph below, located on the wall outside the Still Pictures Room in our College Park facility.

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Capt. Edward J. Steichen, USNR, (retired), photographic expert on island platform, studies his surroundings for one of his outstanding photographs of life aboard an aircraft carrier. Capt. Steichen held the rank of Comdr. at this time., ca. 11/1943

After reading the caption, I discovered that the famous photographer, Edward Steichen, had worked for the military during World War II. Ed McCarter, our Supervisory Archivist of Still Pictures, told me that Steichen had worked for the Navy on the U.S.S. Carrier Lexington in World War II, as a 62 year-old. At the National Archives, we have about 30 photographs that identify Steichen as the photographer, but there are likely many more because he also served as head of a photography unit in the Air Service in World War I.

Steichen was 67 years old when he completed active duty after World War II, and during that time had to be reinstated when he had reached retirement age. In his book, A Life in Photography, he describes his experience: “Everything about an aircraft carrier is dramatic, but the most spectacular things are the take-offs and landings of the planes.”

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F6F takes off from USS Lexington (CVA 16) for third day of strikes [ Read all ]

Are these Records?

Written on: November 2, 2010 | 4 Comments

Federal agencies’ Facebook posts, YouTube videos, blog posts, and tweets… are all of these Federal records?

Increasingly, Federal agencies are using web 2.0 and social media tools to quickly and effectively communicate with the public. These applications, sites, and tools encourage public participation and increase our ability to be more open and transparent.

federal-records

The informal tone of the content, however, should not be confused with insignificance. Agencies must comply with all records management laws, regulations, and policies when using web 2.0 and social media tools.

On October 20, 2010, the National Archives and Records Administration issued “Guidance on Managing Records in Web 2.0/Social Media Platforms” also known as NARA Bulletin 2011-02.

The bulletin says that the “principles for analyzing, scheduling, and managing records are based on content and are independent of the medium; where and how an agency creates, uses, or stores information does not affect how agencies identify Federal records.” The following questions are meant to help agencies determine record status:

  • Is the information unique and not available anywhere else?
  • Does it contain evidence of the agency’s policies, business, mission, etc.?
  • Is this tool being used in relation to the agency’s work?
  • Is use of the tool authorized by the agency?
  • Is there a business need for the information?

If the answers to any of the questions are yes, then the content is likely … [ Read all ]