If you’re reading this, the following statistic from a recent Pew Internet report applies to you:
Fully 82% of internet users (representing 61% of all American adults) looked for information or completed a transaction on a government website in the previous twelve months.
It probably doesn’t surprise you that increasingly Americans are relying on the internet for access to government information. More and more this is taking the form of social media tools like blogs, social networking sites, and services like Twitter or text messaging. While the social nature of this type of engagement makes the tone more informal, it does not indicate that the engagement is trivial.
In the same Pew Internet report, three-quarters (79%) agree with the statement that having the ability to follow and communicate online with government using social media tools “helps people be more informed about what the government is doing,” while 74% agree that it “makes government agencies and officials more accessible.”
In today’s digital age, the National Archives and Records Administration must fulfill its mission not only in the research rooms, regional archives, and presidential libraries, but also in cyberspace. Through our website and creative use of social media tools, we can provide access to the records that document the actions of our government. This enables greater transparency, a crucial pillar of open government.
What does it mean … [ Read all ]