Archive for the ‘Technology’ Category

Redefining Transparency in a Digital Age

Written on: May 6, 2010 | 9 Comments

If you’re reading this, the following statistic from a recent Pew Internet report applies to you: 

Fully 82% of internet users (representing 61% of all American adults) looked for information or completed a transaction on a government website in the previous twelve months.

It probably doesn’t surprise you that increasingly Americans are relying on the internet for access to government information.  More and more this is taking the form of social media tools like blogs, social networking sites, and services like Twitter or text messaging.  While the social nature of this type of engagement makes the tone more informal, it does not indicate that the engagement is trivial.

In the same Pew Internet report, three-quarters (79%) agree with the statement that having the ability to follow and communicate online with government using social media tools “helps people be more informed about what the government is doing,” while 74% agree that it “makes government agencies and officials more accessible.”

In today’s digital age, the National Archives and Records Administration must fulfill its mission not only in the research rooms, regional archives, and presidential libraries, but also in cyberspace.  Through our website and creative use of social media tools, we can provide access to the records that document the actions of our government.  This enables greater transparency, a crucial pillar of open government.

What does it mean … [ Read all ]

The Future is in the Palm of our Hands

Written on: April 27, 2010 | 28 Comments

One of my favorite strategic planning quotes is from Wayne Gretzky.  He said, “I skate to where the puck is going to be, not where it has been.”  A recent Morgan Stanley report on Internet trends, gives us a lot of data on where the puck will be and the direction in which we should be skating: mobile.

Mobile will be bigger than

desktop Internet in five years.

The Morgan Stanley report challenges us to look at statistics and where the future is headed.

  • Mobile Internet use is being adopted by users much faster than the adoption of desktop Internet.
  • The number of mobile users will likely surpass desktop Internet users in 2013.
  • Technology cycles tend to last ten years, and we’re about two years into a mobile Internet cycle.
  • The expectation is now 24 x 7 access to everything from the palm of your hand.

Since my days at MIT, I’ve been an avid reader of Technology Review.  One of their ten emerging technologies for 2010 is mobile 3-D.  Seemingly futuristic technology is now closer than ever to being in the palm of your hand.

What do these trends mean for the National Archives and Records Administration?

The cornerstone of the work we do every day is the belief that citizens have the right to see, examine, and learn from the records that … [ Read all ]