The FOIA Ombudsman

The following post is from OGIS Director Miriam Nisbet: The Freedom of Information Act directs OGIS to recommend “policy changes to Congress and the President to improve the administration” of FOIA. Since late 2009 when OGIS opened as part of the National Archives and Records Administration, the Office has looked for and shared ways to [...]

Ever had one of those weeks when your car has a flat, the dog escapes and you get a call from your bank because your credit card number was stolen? We’ve had a couple weeks like that at OGIS regarding publishing online our 2012 report on our second full year. But never mind all that [...]

Consider this: a multi-agency FOIA portal that automates FOIA processing and reporting, stores FOIA requests and responses in a repository and keeps records electronically. Not to mention allows requesters to submit requests to fewer government websites, track the status of requests and find, view and download FOIA requests and agency responses, all in a secure [...]

As regular readers of this blog know, OGIS moved from College Park, MD, to Washington, D.C., one month ago. Our mailing address, email addresses and toll-free number remain the same, but our local telephone and fax numbers have changed. (For anyone concerned that our mail stills goes to College Park, MD, rest assured that there [...]

Back in May, we posted a recommendation on this blog regarding referrals. We’d recently had several OGIS cases in which agencies making referrals neither identified the name of the agencies to which they referred requests nor offered to assist requesters in determining the status of the referred requests. The requests appeared to have disappeared into [...]

OGIS is on the move. Since opening in September 2009, OGIS’s home has been in the National Archives’ building in College Park, Md., far from many folks outside the Archives with whom we regularly interact. On Friday December 9, we’re moving to the Federal Register building at 800 North Capitol Street in Washington, D.C. We’ll [...]

Issues involving fees comprise a small percentage of OGIS’s caseload – about 5 percent in the two years that ended September 30, 2011. While small in number, the issues are big, consuming agency resources and causing delays. Through our casework, we’ve seen agencies place requesters in the wrong fee category; misapply search, review and duplication [...]

In this season of thankfulness, OGIS offers a short list of things to be thankful for (aside from not-from-a-can creamed corn, pumpkin cheesecake and homemade (beer) biscuits that will grace tables of OGIS staffers this Thanksgiving). In no particular order, OGIS is thankful for: FOIA itself. Right-to-know laws and constitutional provisions in 105 countries around [...]

The National Archives and Records Administration is home to some 10 billion records. Wrapping your mind around 1 followed by 10 zeroes can be a challenge, and so can figuring out whether and how the Freedom of Information Act (FOIA) applies to those records. OGIS is here to help. While it’s difficult to apply a [...]

If you’ve been a FOIA professional long enough, you’ve been papered. It makes one feel like the homeowner who discovers a toilet-papered yard the morning after Halloween – all trick, no treat. For FOIA professionals who haven’t been papered, here’s how it works: a requester will flood email inboxes, mail boxes and yes, even fax [...]