Archive for 'Best practices'
We welcome guest bloggers! The following post is from Government Information Specialist Mark H. Graff of the U.S. Nuclear Regulatory Commission: At the U.S. Nuclear Regulatory Commission’s FOIA, Privacy, and Information Collections branch, we’ve been looking for ways to streamline our internal processes and increase the use of technology to better respond to FOIA requests. […]
Posted by Kirsten Mitchell on July 31, 2014, under About FOIA, About OGIS, Best practices, Customer service, Electronic records, Guest post, Ombudsman, Records Management, Team approach.
Do you find yourself locked in disputes with FOIA requesters (or agency colleagues)? Would you like to learn constructive ways to resolve or avoid disputes in the future? OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Wednesday, July 9, 2014 at the Archives building on Constitution Avenue […]
Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to a meeting that will kick off the interagency process of developing the regulation. The meeting […]
Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference during a session titled “Customer Service—It’s the Law!” The session, which included FOIA professionals Jay […]
Posted by Kirsten Mitchell on May 21, 2014, under About FOIA, About OGIS, Alternative dispute resolution, Best practices, Customer service, FOIA Public Liaisons, Mediation services, Ombudsman, Plain Language.
This year’s American Society of Access Professionals (ASAP) Annual Training Conference included a panel titled “FOIA and Dispute Resolution.” The panel included Kathy Ray from the Department of Transportation and Brad Heath, a USA Today reporter and frequent FOIA requester. The session was completely full, and there were lots of questions and excellent discussion. The […]
Posted by Carrie McGuire on May 14, 2014, under About FOIA, About OGIS, Alternative dispute resolution, Best practices, FOIA Public Liaisons, Mediation services, OGIS events, Ombudsman, Team approach.