Archive for 'Best practices'
Another Sunshine Week is in the history books. As always, the celebrations served as a powerful reminder about the importance of open government laws like the Freedom of Information Act (FOIA) and what we can all do to open the government more to the public. Just because Sunshine Week is over, though, doesn’t mean that […]
Here at OGIS, we love good record keeping practices. Not only are we housed within the National Records and Archives Administration (NARA), which has responsibility for setting the federal government’s record keeping policies, we also know that strong agency record keeping is the backbone of a good Freedom of Information Act (FOIA) office. If an […]
Interested in immigration records? You’re not alone. U.S. Immigration and Citizenship Services (USCIS) is on track to receive about 140,000 FOIA requests in the year ending September 20, 2014. Top USCIS FOIA officials recently took time from overseeing records request processing to meet with requesters and FOIA professionals from other agencies, offering tips to requesters […]
U.S. Immigration and Citizenship Services (USCIS) processed a mind-numbing 138,523 FOIA requests in the year ending September 30, 2013. (That’s more than 11,000 requests a month and nearly 600 a day!) Wonder how the agency does it? Searching for best practices on submitting FOIA requests to USCIS for immigration records? Have feedback on how the […]
We welcome guest bloggers! The following post is from Government Information Specialist Mark H. Graff of the U.S. Nuclear Regulatory Commission: At the U.S. Nuclear Regulatory Commission’s FOIA, Privacy, and Information Collections branch, we’ve been looking for ways to streamline our internal processes and increase the use of technology to better respond to FOIA requests. […]
Posted by Kirsten Mitchell on July 31, 2014, under About FOIA, About OGIS, Best practices, Customer service, Electronic records, Guest post, Ombudsman, Records Management, Team approach.