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Archive for 'FOIA Public Liaisons'

Improving FOIA Regulations: We Need Your Help!

Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to a meeting that will kick off the interagency process of developing the regulation. The meeting […]

Customer Service: it’s a Smart Practice—and it’s the Law!

Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference during a session titled “Customer Service—It’s the Law!” The session, which included FOIA professionals Jay […]

FOIA and Dispute Resolution: Voices from the Field

This year’s American Society of Access Professionals (ASAP) Annual Training Conference included a panel titled “FOIA and Dispute Resolution.” The panel included Kathy Ray from the Department of Transportation and Brad Heath, a USA Today reporter and frequent FOIA requester. The session was completely full, and there were lots of questions and excellent discussion. The […]

Giving Thanks

In this season of reflection and good cheer, we at OGIS are giving thanks for some improvements we have seen recently in the FOIA world: While backlogs remain a significant problem, agencies are making strides in reducing them—they are down 45% in five years—even as requests increase and staffing decreases. OGIS constantly beats the drum […]

Upcoming OGIS Training Session: Developing Dispute Resolution Skills

Do you find yourself flummoxed when faced with an angry FOIA requester? Do you regularly take “no” for an answer from your agency’s program people? We can help! OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Monday, December 9, 2013 at the Archives building on Constitution Ave […]