Archive for 'Mediation services'
We here at OGIS were so busy earlier in September that we missed a big one: OGIS’s second birthday. That’s saying something for a team that includes some talented bakers and chocolate aficionados. Two years ago, OGIS Director Miriam Nisbet walked into an empty office with a big congressional mandate: offer mediation services to resolve […]
Many people believe that federal law enforcement agencies have some kind of investigatory file on them. The truth is that very few people have been investigated by an agency such as the FBI, but that doesn’t stop many people from requesting their own records from federal law enforcement agencies. (When an individual requests access to […]
If you’ve called OGIS, had a case with us or read this blog, you’ve probably heard the mantra: “We’re from the government and we’re here to help!” We’ve heard from hundreds of people seeking assistance — on everything from the expected — FOIA delays, denials, fees and exemption use — to the unexpected — employee […]
How often have you heard that statement? When you heard it, did you believe it? In the OPEN Government Act of 2007 Congress baked customer service into FOIA by creating OGIS to help the FOIA community resolve disputes and to recommend improvements to the administration of FOIA. Congress also codified the role of FOIA Public […]
Posted by Karen Finnegan on June 17, 2011, under About FOIA, About OGIS, Alternative dispute resolution, Best practices, definitions and concepts, Mediation services, OGIStance, Ombudsman, Open Government.
As regular readers of this blog already know, OGIS was created when the 2007 OPEN Government Act amended the FOIA. However, the Act didn’t stop there — it also formalized the role of the FOIA Public Liaison (FPL). Specifically it says: FOIA Public Liaisons shall report to the agency Chief FOIA Officer and shall serve […]
Posted by Carrie McGuire on June 9, 2011, under About FOIA, About OGIS, Alternative dispute resolution, Best practices, definitions and concepts, Mediation services, Open Government, Training.