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Archive for 'Ombudsman'

Happy Fifth Anniversary OGIS!

OGIS Director Miriam Nisbet opened our doors for the first time on September 9, 2009. Though it feels like those five years flashed by, we’ve accomplished quite a bit as one of the newest offices at the National Archives and Records Administration (NARA). Here are just a few of the achievements we’re celebrating this month: […]

USCIS Invites Requesters to Stakeholder Meeting

U.S. Immigration and Citizenship Services (USCIS) processed a mind-numbing 138,523 FOIA requests in the year ending September 30, 2013. (That’s more than 11,000 requests a month and nearly 600 a day!) Wonder how the agency does it? Searching for best practices on submitting FOIA requests to USCIS for immigration records? Have feedback on how the […]

Guest Post: Catching Up with the U.S. Nuclear Regulatory Commission

We welcome guest bloggers! The following post is from Government Information Specialist Mark H. Graff of the U.S. Nuclear Regulatory Commission: At the U.S. Nuclear Regulatory Commission’s FOIA, Privacy, and Information Collections branch, we’ve been looking for ways to streamline our internal processes and increase the use of technology to better respond to FOIA requests. […]

OGIS Sets Up Shop at IRE

OGIS recently set up a pop-up shop, of sorts, on the West Coast offering one-on-one mini ombuds sessions with journalists and gathering ideas for improving the FOIA process. I’m pleased to have represented OGIS at the annual conference of the Investigative Reporters and Editors (IRE), a non-profit organization dedicated to improving investigative reporting. The conference, […]

Upcoming OGIS Training Session: Dispute Resolution Skills for FOIA Professionals

Do you find yourself locked in disputes with FOIA requesters (or agency colleagues)? Would you like to learn constructive ways to resolve or avoid disputes in the future? OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Wednesday, July 9, 2014 at the Archives building on Constitution Avenue […]