Archive for 'Ombudsman'
OGIS Director Miriam Nisbet opened our doors for the first time on September 9, 2009. Though it feels like those five years flashed by, we’ve accomplished quite a bit as one of the newest offices at the National Archives and Records Administration (NARA). Here are just a few of the achievements we’re celebrating this month: […]
U.S. Immigration and Citizenship Services (USCIS) processed a mind-numbing 138,523 FOIA requests in the year ending September 30, 2013. (That’s more than 11,000 requests a month and nearly 600 a day!) Wonder how the agency does it? Searching for best practices on submitting FOIA requests to USCIS for immigration records? Have feedback on how the […]
We welcome guest bloggers! The following post is from Government Information Specialist Mark H. Graff of the U.S. Nuclear Regulatory Commission: At the U.S. Nuclear Regulatory Commission’s FOIA, Privacy, and Information Collections branch, we’ve been looking for ways to streamline our internal processes and increase the use of technology to better respond to FOIA requests. […]
Posted by Kirsten Mitchell on July 31, 2014, under About FOIA, About OGIS, Best practices, Customer service, Electronic records, Guest post, Ombudsman, Records Management, Team approach.
OGIS recently set up a pop-up shop, of sorts, on the West Coast offering one-on-one mini ombuds sessions with journalists and gathering ideas for improving the FOIA process. I’m pleased to have represented OGIS at the annual conference of the Investigative Reporters and Editors (IRE), a non-profit organization dedicated to improving investigative reporting. The conference, […]
Do you find yourself locked in disputes with FOIA requesters (or agency colleagues)? Would you like to learn constructive ways to resolve or avoid disputes in the future? OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Wednesday, July 9, 2014 at the Archives building on Constitution Avenue […]