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Archive for 'Ombudsman'

Upcoming OGIS Training Session: Dispute Resolution Skills for FOIA Professionals

Do you find yourself locked in disputes with FOIA requesters (or agency colleagues)? Would you like to learn constructive ways to resolve or avoid disputes in the future? OGIS will present a training session designed to help FOIA professionals develop dispute resolution skills on Wednesday, July 9, 2014 at the Archives building on Constitution Avenue […]

FOIA Advisory Committee to Meet June 24

The first meeting of the Freedom of Information Act (FOIA) Advisory Committee is scheduled for June 24, 2014 from 10 a.m. to 1 p.m. at the National Archives building in Washington, D.C. The meeting will be open to the public and we will provide registration information in the coming weeks. The FOIA Advisory Committee was […]

OGIS is Hiring!

The OGIS team is expanding, adding an additional three positions to the staff at its Washington, D.C. office. Two of the new positions will be part of OGIS’s review team, which works to review agencies’ FOIA policies, procedures and compliance. One position will carry out OGIS’s mediation services, working with agencies and requesters to prevent […]

Improving FOIA Regulations: We Need Your Help!

Developing a common FOIA regulation is one of the commitments of the second Open Government National Action Plan to modernize FOIA. Agency FOIA professionals and regulatory specialists interested in what a common FOIA regulation might look like are invited to a meeting that will kick off the interagency process of developing the regulation. The meeting […]

Customer Service: it’s a Smart Practice—and it’s the Law!

Our last post offers some practical tips for FOIA professionals wishing to incorporate alternative dispute resolution into the FOIA process. We picked up more good ideas later in the American Society of Access Professionals (ASAP) 7th Annual National Training Conference during a session titled “Customer Service—It’s the Law!” The session, which included FOIA professionals Jay […]