Hypothetically Speaking: HOW Should We Let You Know About Fee Changes?
The following guest post comes from Stuart Culy of the Policy and Planning Staff.
We want your comments! NARA is thinking about changing the way we tell researchers, visitors, and anyone who’s interested about our record reproduction fees. Basically – the fees that we charge when we make copies of our holdings for a requester.
But we want to make the process for setting fees more transparent and easier to manage. So, what are we thinking about doing? We’re not sure. We know that we want to show how we break down our costs and arrived at the fees we have in place now and how we arrive at any future changes in the fees.
How should we tell you about changes, though? We could notify you by posting an announcement on archives.gov, and our social media outlets directed at researchers. There’s always the old standby: signs in research rooms.
Do you have other ideas? How do you learn about our fees? Do we have too many categories of products? Are there services we’re not offering which you would like to see? You might also want to check out our online ordering system.
It is not our intention to change any existing fees at this time.