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Tag: Donna Judd

Burned and brittle records are in good hands

Over 5,000 requests for veterans’ military personnel records are received every day at the National Personnel Records Center (NPRC) in St. Louis, MO.

Donna Judd spends each day carefully searching for valuable information for veterans in the documents left burned and brittle by the 1973 fire at the NPRC building. She looks for separation documents so that veterans can get benefits, and she sifts through damaged files to find information for medals.

“One record could take 5 minutes, another record could take 5 hours,” she says.

The fire that swept through the sixth floor of the National Personnel Records Center on July 12, 1973, damaged and destroyed millions of documents. These records are needed—often urgently—by veterans in order to claim health benefits, receive medals, or secure a military burial.

When a request for a damaged record comes in, the file is pulled and then sent to a triage area where the Preservation staff assesses its condition. If the record is heavily damaged, it remains with the Preservation team. If it’s damaged but the information could be retrieved with care, the record will go to Judd.

An average of 200 to 250 records arrive in her office every week. Judd and another staff member, Jeannette Crowder, and three part-time staff members—Wanda Dalton-Devore, Quintin Braggs, and Carol Berry—processed over 11,000 records last year.

On a good day, … [ Read all ]